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Insights by: Harry Fielder

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Harry Fielder

Harry is our CEO at Umi. To him, leading in tech involves bridging the gap between software and business. As a developer and marketer in equal measure, his role focuses on translating business goals into creative and robust software and marketing solutions. He loves sharing his knowledge and insights across many platforms, both virtually and in real life. In his free time, he enjoys tinkering with his custom PC, gaming and learning about new technologies. Random fact: Harry is 6 foot 8 and regularly bangs his head on the tube. Does his head hurt? Just ask - harry@umidev.umisites.com.

4 Top Tips for Hotels to deal with complaints on-line

In today’s day and time, the easy access to smartphones and internet connectivity has made it possible for everyone to […]

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3 Reasons Why You Can’t Ignore Live Chat

  The contact form on your website will soon become obsolete. The call to action that sits on almost every […]

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Top Hotel Marketing Tips for Success in 2016

Looking at Hotel & Travel Marketing through 360 degrees One of the biggest issues within the hospitality sector is the […]

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Less Waffle… More Pancakes

No I am not going mad, and no this is not one of my healthy eating ideas followed by a […]

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Can playing games affect your hotel’s bottom line? Yes, it can!

I have always been very passionate about training and engaging with the Academic world throughout my career in hospitality. I […]

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Are We Moving from an Age of Wanting More to Wanting Less?

The start of a New Year is always a good time for reflection whether it is personal or business related. […]

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Why is Hospitality Tech 2 years behind?

I attend a great many main-stream tech events and every time I leave contemplating this very topic: Why is Hospitality […]

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The Trends in Youth Travel – Style Over Substance?

Two weeks ago, the VP of Ford Motors was interviewed on BBC News and asked why the company was pursuing […]

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This is why nobody is signing up to your hotel newsletter

One of the biggest hotel marketing errors you could make in 2015 would be to forget email marketing. The fact […]

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